ORDER PLACEMENT

All prices stated on Jeryco Store are in Great British Pounds (GBP), inclusive of taxes and will be processed in GBP. For international customers purchasing from outside of the European Unions,  any taxes or customs fees are to be held responsible by the customer.

All items in your shopping cart are not secure until order payment is successfully processed, and may be purchased by other customers. 

SHIPPING

All orders ship from London, United Kingdom and dispatched within 3-4 working days upon order confirmation. There is a shipping rate on both international and UK wide orders which can be calculated at checkout. The duration for receiving an international order varies but is often within 5-15 business days. Any taxes or custom fees as deemed by your country’s legal regulations are to be held responsible by the customer. ​​

ORDER & SHIPPING DOCUMENTS

We are paperless! All stages of our order process is sent via email, for example your order confirmations, receipts and shipment notes.

RETURNS

It is our duty to refund any unworn item that you're not entirely pleased with when you return it to us in sale-able condition along with original jewellery packaging by post within 28 days of receipt.  This  includes earrings providing that hygiene seals have not been broken. If you would like to process a return, just email us with your order number and name of the item you wish to return at hello@jeryco-store.com. 

All returns will be processed within 7 days of reaching us but please note that this does not include your bank's processing time. We will email you to let you know once your returned parcel has been received and when your refund has been issued. All refunds can only be credited back on to the original method of payment.

EXCHANGES

Unfortunately, we are currently unable to offer exchanges by post. In order to carry out an exchange,  please place a new order for the required item and return the unwanted item to us for processing.